Keys To Effective Client Communication

QSTS, Inc. - Effective Client Communication
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Have you found yourself in situations in which you thought you were being crystal clear, but your bosses, employees, colleagues, or clients responded in a way that you didn’t expect? Have you misunderstood what someone else was trying to communicate to you? Are you ever at a loss when communicating with someone from another culture?

Keys to Effective Client Communication is an interactive 1-hour presentation that identifies key skills for effective communication.   Understanding these skills will help you become a better communicator and a better professional:

• BEING AWARE OF CULTURAL DIFFERENCES

• READING NON-VERBAL BEHAVIOR

• SPEAKING YOUR CLIENT’S LANGUAGE

You’ll learn some quick tips and techniques that you can use immediately to start communicating for results.

THIS WORKSHOP HAS BEEN SUBMITTED FOR 1 CLE BY THE FLORIDA BAR

Lessons

Keys to Effective Client Communication Presentation

Length: 60 minutes

Keys to Effective Client Communication is an interactive 1-hour presentation that identifies key skills for effective communication. Understanding these skills will help you become a better communicator and a better professional.